Frequently Asked Questions
Everything you need to know about your dance gear and orders.
How do I determine the correct size for my dance shoes?
Dance shoe sizing varies significantly from standard street shoes. We recommend referring to the specific size guide on each product page, as fitting requirements differ between ballet flats, pointe shoes, and jazz shoes.
What is your return policy for performance wear?
We accept returns within 30 days of purchase, provided the items are in original condition with tags attached. For hygiene reasons, tights and undergarments cannot be returned if the packaging has been opened.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days. Orders placed before 1:00 PM EST are processed the same day. You will receive a tracking number via email as soon as your package leaves our warehouse.
Can I book a professional pointe shoe fitting online?
Yes, we offer virtual fitting consultations with our expert fitters to help you find the perfect pair. You can schedule an appointment through our 'Pointe Shoe Fitting' page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay for eligible orders.
How should I care for my BLOCH leotards and apparel?
To maintain the elasticity and color of your dancewear, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid using bleach or fabric softeners.